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Do I need an SMTP relay service, or can I send directly?

#39 Resolved
Amanda P. 263 days ago

Never set up email sending before. Do I need a separate SMTP relay service like SendGrid, or can SubsiMail send emails directly on its own?

Margaret Turner Staff 263 days ago

SubsiMail doesn't send mail “on its own” from nowhere — it needs an SMTP connection to actually deliver mail, same as any email tool. Your options are: connect a regular mailbox (Gmail, Outlook, etc.) for lower volume, or connect a dedicated SMTP relay/transactional provider (SendGrid, Postmark, Amazon SES, etc.) for higher volume or more sending control. For getting started and testing, a regular mailbox is simplest. Once you're sending consistently in the thousands per month, a dedicated relay service usually makes more sense for deliverability and sending limits.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

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