SubsiMail
Why self-host Pricing Docs Changelog Support FAQ Log in Get started
Log in Get started

← Back to Support

Do I need a new license if I move to a different server?

#71 Resolved
Elizabeth H. 387 days ago

Planning to move our self-hosted install to a beefier server. Does the license need to be reissued for the new hardware?

Betty Nguyen Staff 387 days ago

Same license key works, but since licenses are tied to a machine fingerprint, you will need to release it from the old server and reactivate on the new one — there's a self-service “release license” option on your account page for exactly this. No new purchase needed, it's just a re-activation step.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

Other tickets

In Progress Randomly logged out on mobile but not desktop
Barbara R. 2 replies
Resolved Do I need a dedicated IP to get started?
Samuel W. 1 reply
Resolved How do I rotate my API key if I think it leaked?
Deborah M. 1 reply
Resolved What's the difference between a sending domain and a tracking domain?
Benjamin H. 1 reply
Resolved Rate limits — how many requests per minute are allowed?
Jacob W. 1 reply

SubsiMail

The self-hosted alternative to Mailshake.

Documentation Setup guides Changelog Support Pricing Affiliates Terms of Service Privacy Policy Sitemap

Compare

vs. Instantly vs. Smartlead vs. lemlist vs. Apollo

Solutions

For agencies For recruiters

© 2026 SubsiMail.

We use Google Analytics to understand traffic to this site. It only runs if you accept -- see our Privacy Policy.