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Do I need a new license if I move to a different server?

#71 Resolved
Elizabeth H. 342 days ago

Planning to move our self-hosted install to a beefier server. Does the license need to be reissued for the new hardware?

Betty Nguyen Staff 342 days ago

Same license key works, but since licenses are tied to a machine fingerprint, you will need to release it from the old server and reactivate on the new one — there's a self-service “release license” option on your account page for exactly this. No new purchase needed, it's just a re-activation step.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

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