SubsiMail
Why self-host Pricing Docs Changelog Support FAQ Log in Get started
Log in Get started

← Back to Support

How many contacts can I import before hitting a limit?

#24 Resolved
David B. 119 days ago

Is there a hard cap on how many contacts I can have in my account, or is it based on my license tier?

Carol Wright Staff 119 days ago

There's no hard contact cap built into the software itself — it's self-hosted, so it's really bounded by your own server's resources (mainly database size and RAM for very large imports). Your license tier affects sending volume and feature access, not contact storage limits. That said, if you're importing more than a few hundred thousand contacts at once, it's worth doing it in a few batches rather than one giant CSV, mostly so you can catch and fix any row-level errors without redoing the whole import.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

Other tickets

Resolved How do I rotate my API key if I think it leaked?
Deborah M. 1 reply
In Progress Webhook for new replies isn't posting to my Slack channel
David B. 3 replies
Resolved How do I set up a custom tracking domain (click/open tracking)?
Michelle S. 1 reply
Resolved Rate limits — how many requests per minute are allowed?
Jacob W. 1 reply
Resolved Where do I find my API key?
Susan L. 1 reply

SubsiMail

The self-hosted alternative to Mailshake.

Documentation Setup guides Changelog Support Pricing Affiliates Terms of Service Privacy Policy Sitemap

Compare

vs. Instantly vs. Smartlead vs. lemlist vs. Apollo

Solutions

For agencies For recruiters

© 2026 SubsiMail.

We use Google Analytics to understand traffic to this site. It only runs if you accept -- see our Privacy Policy.