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Removing a teammate who left the company

#86 Resolved
Justin C. 218 days ago

Someone on our team left the company. How do I remove their access without affecting campaigns they created?

Ryan Taylor Staff 218 days ago

Go to Settings > Team, find their entry, and click Remove — this revokes their login access immediately. Anything they created (campaigns, templates, etc.) stays fully intact and attributed to them historically for your records; removing a team member doesn't delete or transfer their past work, it only removes their ability to log in going forward.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

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