SubsiMail
Why self-host Live demo Pricing Docs Blog Download Changelog Support FAQ Log in Book a meeting Free report
Log in Book a meeting Free report

← Back to Support

Ask AI about this ticket

Bulk import via API keeps failing midway

#15 Closed
Brandon S. 125 days ago

Writing a script to import about 8,000 contacts via the API and it consistently fails around the 4,000 mark with a burst of errors. Not sure if it's a bug or something on my end.

Melissa Rodriguez Staff 125 days ago

Sounds like the same rate limiting behavior discussed in this earlier API thread — the API allows 60 requests/minute per key, and a script firing requests back to back will hit that ceiling reliably around a few thousand records in. Are you calling the per-contact endpoint, or the bulk endpoint (up to 500 contacts per call)? If it's per-contact, switching to bulk calls, or just adding a short delay between requests, should resolve it.

Brandon S. 125 days ago

Was doing per-contact, didn't know about the bulk one. Switching over now.

This ticket is closed and no longer accepting replies.

Other tickets

Resolved Setting a default 'reply-to' address for all campaigns
Jacob W. 1 reply
Resolved GDPR — how do I handle a data deletion request from a contact?
Amanda P. 3 replies
Resolved Is data encrypted at rest since this is self-hosted?
Linda G. 1 reply
Resolved Downgrading from a higher tier mid-cycle, how does billing work?
Christopher C. 1 reply
Resolved What's the difference between a sending domain and a tracking domain?
Benjamin H. 1 reply

SubsiMail

The self-hosted alternative to Mailshake.

Questions? support@subsimail.com

Documentation Setup guides Blog Download Changelog Support Email us Book a 30-min meeting Pricing Affiliates Terms of Service Privacy Policy Sitemap

Compare

vs. Instantly vs. Smartlead vs. lemlist vs. Apollo

Solutions

For agencies For recruiters

© 2026 SubsiMail.

We use Google Analytics to understand traffic to this site. It only runs if you accept -- see our Privacy Policy.