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Setting a default 'reply-to' address for all campaigns

#89 Resolved
Jacob W. 272 days ago

Want replies to always go to a shared support inbox instead of the address campaigns are sent from. Is there a global reply-to setting?

Betty Nguyen Staff 272 days ago

Yes — under Settings > Sending Identities, each identity has its own Reply-To field separate from the From address, and it applies to every campaign using that identity by default. You can still override it per-campaign under Campaign > Settings if a specific campaign needs a different reply-to, but the identity-level default covers the common case without needing to set it every time.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

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