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How do I connect my Gmail account for sending campaigns?

#2 Resolved
Deborah M. 244 days ago

Hey, I just signed up and I'm trying to set up sending. I went to Settings > Sending but I'm not sure what to put for the SMTP host/port if I want to send through my regular Gmail account. Do I use my normal Gmail password or something else? I turned on 2FA a while back if that matters.

Betty Nguyen Staff 244 days ago

Hi! Since you have 2FA enabled on your Google account, Gmail won't accept your normal login password for SMTP — you'll need to generate an App Password instead. Here's how:

  1. Go to your Google Account → Security → 2-Step Verification → App passwords.
  2. Create a new app password (name it something like “SubsiMail”).
  3. Google will give you a 16-character code — use that as your SMTP password, not your regular Gmail password.

Then in Settings > Sending, use:

  • Host: smtp.gmail.com
  • Port: 587 (STARTTLS) — port 465 (SSL) also works if 587 is blocked on your network
  • Username: your full Gmail address
  • Password: the 16-character app password

One heads-up: Gmail caps you at 500 recipients/day on a free account (2,000/day on Google Workspace), so it's fine for testing but you'll want a dedicated sending domain once you're doing real volume — happy to help with that when you get there.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

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