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Export of contact list is missing custom fields

#81 Resolved
Michelle S. 133 days ago

Exported my contact list to CSV and the custom fields I added (industry, company size) aren't included in the export, just the standard fields.

Ryan Taylor Staff 133 days ago

By default, exports only include standard fields plus any custom fields that have at least one non-empty value across your exported contacts — if a custom field is empty for every contact in that particular export/segment, the column gets omitted rather than exported as entirely blank. If you're confident those fields do have data, double check you're exporting the right segment/list rather than a subset that happens to lack values for those fields.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

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