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How do I set up a custom tracking domain (click/open tracking)?

#28 Resolved
Michelle S. 43 days ago

Want to use my own domain for tracking links instead of the default one. What's the setup process?

Ryan Taylor Staff 42 days ago

Go to Settings > Domains > Add Tracking Domain, enter a subdomain you want to use (e.g. links.yourcompany.com), and we'll show you a CNAME record to add at your DNS provider pointing that subdomain at our tracking servers. Once the CNAME propagates (usually within an hour, sometimes up to 24), it'll show as verified and new campaigns will automatically use it for click/open tracking and unsubscribe links.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

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