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Suspicious login alert — how do I check my account's login history?

#97 Resolved
Lisa T. 59 days ago

Got an email saying there was a login from an unfamiliar location. How do I see a history of logins to check if this is actually suspicious or just a false alarm?

Betty Nguyen Staff 59 days ago

Settings > Account > Login History shows recent logins with approximate location (based on IP) and device/browser info. If you don't recognize the entry that triggered the alert, change your password immediately (this invalidates all existing sessions including whatever that login started), and let us know — we can also check server-side for anything else unusual on the account, like API key usage patterns, if you want a second set of eyes on it.

This ticket has been resolved. Its author or SubsiMail staff can reopen it to reply further.

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