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This is a public forum, not private support email. Anyone can read every ticket and reply on this page without logging in. Don't post passwords, license tokens, API keys, or other personal information — ask us to follow up by email instead if something needs to stay private.

All Open In Progress Resolved Closed
Resolved Lost access to the email tied to my license, how do I recover it?
Jennifer W. 3 replies Updated 95 days ago
Resolved Suspicious login alert — how do I check my account's login history?
Lisa T. 1 reply Updated 96 days ago
Resolved Exporting all my data before canceling
Jennifer W. 1 reply Updated 96 days ago
Resolved Session keeps expiring every hour, is that normal?
Jennifer W. 1 reply Updated 96 days ago
Resolved Does the API support custom merge fields?
Jennifer W. 1 reply Updated 96 days ago
Resolved SMTP timeout errors when sending large batches
Amanda P. 3 replies Updated 105 days ago
Resolved How do I rotate my API key if I think it leaked?
Deborah M. 1 reply Updated 106 days ago
Resolved Can I get an invoice with my company's VAT number on it?
Elizabeth H. 1 reply Updated 123 days ago
Resolved DKIM record still shows "not verified" after 24 hours
Jason J. 4 replies Updated 124 days ago
Resolved How does list hygiene affect deliverability over time?
Michelle S. 1 reply Updated 124 days ago

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